All orders are processed within 1–3 business days after you receive your order confirmation email, excluding weekends and public holidays.
You will receive a second notification once your order has been shipped.
During periods of high demand, such as product launches, sales, or holidays, processing times may be slightly longer.
Shipping charges for your order are calculated and displayed at checkout.
Estimated delivery times depend on the shipping destination and selected shipping method.
Current delivery options:
European Union
Standard: 3–5 business days — €30.00
Express: 1–3 business days — €45.00
United States
Standard: 4–6 business days — €60.00
Express: 2–4 business days — €70.00
Oceania (Australia and New Zealand)
Standard: 4–6 business days — €90.00
Express: 2–4 business days — €100.00
Delivery times are estimates and may vary depending on the carrier, destination, and customs processing where applicable.
Once your order has been shipped, you will receive a shipping confirmation email containing your tracking number.
Tracking information may take up to 24 hours to update after the shipment has been dispatched.
We currently ship to selected international destinations, including the United States, Australia, and New Zealand.
Please note that customs duties, import taxes, and local fees may apply depending on the destination country. These charges are the responsibility of the customer.
Customs policies vary by country, so we recommend contacting your local customs office for more information.
While we aim to deliver orders within the estimated timeframe, delays may occur due to circumstances beyond our control, including customs clearance, carrier delays, severe weather conditions, and high seasonal demand.
We are not responsible for delays caused by shipping carriers or customs authorities.
Please ensure that all shipping details are correct at the time of purchase.
If incorrect or incomplete shipping information is provided, this may result in delays or additional charges.
If you notice an error in your shipping address, please contact us as soon as possible.
If your order arrives damaged or appears to be lost in transit, please contact us within 7 days of delivery or expected delivery.
Please include your order number and any relevant details so we can assist you.
For any questions regarding shipping, please contact us at:
hello@libethebrand.com